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Frequently Asked Questions
How do I get started with YanoClub?
Register your business at yanoclub.com, complete your business setup, and you're ready to start rewarding customers. The whole process takes under 10 minutes.
How do customers earn points?
Customers earn points when they make purchases at your business. You define the earning rule — for example, 10 points for every ₹100 spent. Points are tracked automatically.
Can customers use their points at multiple businesses?
Points are tracked per business. Each business manages its own loyalty program, and customers can see all their rewards in one place on their YanoClub dashboard.
What is the WhatsApp automation feature?
YanoClub automatically sends WhatsApp messages to customers for reward confirmations, special offers, birthday wishes, and more — saving you hours of manual work every week.
How do I add multiple business locations?
YanoClub supports multi-location businesses. Each location can be managed from the same dashboard, with unified reporting across all branches.
Is my customer data safe?
Yes. All data is stored on secure, encrypted servers. We never sell your customer data to third parties. See our Privacy Policy for full details.
How do I cancel my subscription?
You can cancel anytime by contacting our support team at support@yanoclub.com. Your data will remain accessible until the end of your billing period.