Privacy Policy

1. Information We Collect

A. Personal Information

• Name
• Phone number
• Email address
• Profile details (optional)
• Business details (for merchants)

B. Transaction & Usage Data

• Reward points earned and redeemed
• Purchase-related entries (amount, date, business)
• QR code scans and digital stamp card activity
• App and website usage data

C. Device & Technical Data

• IP address
• Device type and browser
• Operating system
• Log files and analytics data

D. Google Integration

• Google Business Profile data, including reviews and ratings, when authorized by the user

2. How We Use Your Information

• Provide and operate the YanoClub platform
• Manage rewards, loyalty points, and redemptions
• Send notifications (WhatsApp, SMS, email)
• Improve platform performance and features
• Provide customer support
• Prevent fraud and misuse
• Comply with legal obligations
• Enable Google review reward features

3. Rewards & Business Responsibility

• Rewards, offers, and loyalty rules are managed by participating businesses.
• Businesses can only access customer data relevant to their own business.
• YanoClub does not control how businesses fulfill rewards.

4. Data Sharing & Disclosure

We do not sell personal data. We may share data with:

• Trusted third-party service providers (hosting, messaging, analytics)
• Legal authorities when required by law
• Business owners (only customer data relevant to their business)

All third parties are required to follow strict data protection standards.

5. Communication & Notifications

You may receive:

• Transactional messages (reward updates, confirmations)
• Promotional messages (only if enabled by the business)

You can opt out of promotional messages at any time.

6. Data Storage & Security

• Data is stored on secure servers.
• We use encryption, access controls, and regular security updates.
• Despite best efforts, no system is 100% secure.

7. Data Retention

We retain data:

• As long as your account is active
• As required for legal, accounting, or compliance purposes

You may request deletion of your account and personal data.

8. Cookies & Tracking

YanoClub may use cookies and similar technologies to:

• Improve user experience
• Analyze traffic and usage
• Remember user preferences

You can control cookies through your browser settings. See our Cookie Policy for full details.

9. Your Rights

You have the right to:

• Access your personal data
• Request corrections
• Request data deletion
• Withdraw consent for communications

Requests can be sent to our support email.

10. Children's Privacy

YanoClub does not knowingly collect data from individuals under the age of 18.

11. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices.

12. International Users

If you access YanoClub from outside India, you consent to the transfer and processing of your data in India or other countries where our servers are located.

13. Google User Data

When a business connects its Google account, YanoClub may access authorized Google Business Profile data solely to retrieve and display reviews, support review-based reward programs, and help businesses manage reputation and customer engagement. YanoClub does not sell, rent, or share Google user data with third parties for advertising purposes.

14. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.

15. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at: